Welcome to Origin108! By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, you may not use our website or services. These Terms and Conditions may also be presented for review and acceptance when signing in or creating an account.

1. General Information

• Website Ownership: This website is owned and operated by Origin26 Biotech Private Limited.

• Eligibility: You must be at least 18 years old to use this website or purchase our products and services. By using this website, you confirm that you meet this requirement.

1. Use of the Website

• Permitted Use: You may use this website for personal, non-commercial purposes only.

• Prohibited Actions:

  • Copying, reproducing, or distributing website content without prior written consent.

  • Using the website for unlawful purposes or to harm others.

  • Attempting to gain unauthorised access to the website or its systems.

1. Products and Services

• Product Descriptions: We strive to provide accurate descriptions of our products and services, including nutraceuticals, Ayurvedic supplements, and DNA testing. However, we do not guarantee that product descriptions or other content on the website are error-free, complete, or up-to-date.

• Health Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using our products, especially if you have pre-existing conditions or are on medication.

• DNA Testing Services: DNA testing results are for informational purposes only and are not a substitute for professional medical advice.

1. Account Registration

• Account Creation: To access certain features of the website, you may be required to create an account. You agree to provide accurate and complete information during registration.

• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms and Conditions.

1. Pricing and Payments

• Pricing: All prices are listed in INR (Indian Rupees) for domestic customers and may vary for international customers. Prices are subject to change without prior notice.

• Payment Methods: We accept credit/debit cards, UPI, wallets, EMI options (for DNA testing), and cash on delivery (for select products and locations).

• Taxes: Applicable taxes will be added to your order during checkout.

1. Shipping and Delivery

• Processing Time: Orders are processed within 48 hours.

• Delivery Time: Domestic orders are delivered within 3-7 business days, depend on the location and availability. International shipping times may vary.

• Shipping Charges: Free shipping is available for orders above ₹4500. Standard shipping rates apply for smaller orders.

• Delays: We are not responsible for delays caused by external factors such as courier issues or natural events.

1. Returns, Refunds, and Cancellations

• Returns & Refunds: We do not accept returns or offer refunds. Damaged or defective items will be replaced if reported within 48 hours of delivery at support@origin108.com, subject to inspection. DNA kits and supplements are strictly non-returnable and non-refundable due to safety and hygiene reasons.

• Cancellations: Orders can be cancelled before they are shipped.

1. Intellectual Property

• Ownership: All content on this website, including text, images, logos, and product descriptions, is the property of Origin26 Biotech Private Limited and is protected under copyright laws.

• Prohibited Use: You may not copy, reproduce, or distribute our content without prior written consent.

1. Privacy and Data Protection

• Data Collection: By using our website, you agree to our collection and use of your personal data as outlined in our Privacy Policy.

• DNA Data: For DNA testing services, your genetic data will be handled securely and will not be shared with third parties without your explicit consent.

10. Limitation of Liability

• No Guarantees: We do not guarantee that our products or services will meet your specific health needs or expectations. Results may vary depending on individual factors.

• No Liability: Origin108 is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, services, or website.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically.

12. Governing Law and Dispute Resolution

• Governing Law & Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

• Dispute Resolution: Any disputes arising from the use of our website or services will be resolved through arbitration in accordance with applicable laws.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: support@origin108.com

• Phone: +91-72043 53224