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FREQUENTLY ASKED QUESTIONS (FAQ's)

Nutraceuticals Product FAQs

1. What are nutraceuticals, and how do they work?

Nutraceuticals are supplements made from natural ingredients like vitamins, minerals, and plant extracts. They are designed to support specific health needs, such as improving immunity, brain function, or gut health, by providing essential nutrients your body may lack.

2. Are your nutraceutical products safe to use?

Yes, all our nutraceutical products are formulated with clinically tested ingredients and manufactured in certified facilities. They are free from harmful additives and undergo rigorous quality checks to ensure safety and effectiveness.

3. How long does it take to see results from nutraceuticals?

Results vary depending on the individual and the product. While some people notice improvements within a few weeks, others may take 1-3 months of consistent use to experience significant benefits.

4. Can I take nutraceuticals with my current medications?

While our products are generally safe, we recommend consulting your healthcare provider before combining them with prescription medications, especially if you have a medical condition.

5. Are your nutraceuticals vegetarian or vegan?

Many of our products are vegetarian or vegan-friendly. Please check the product label or description for specific details.

6.Do I need a prescription to buy nutraceuticals?

No, our nutraceuticals are over-the-counter supplements and do not require a prescription. However, if you have specific health concerns, it’s best to consult a healthcare professional.

1. What are Ayurvedic supplements, and how are they different from nutraceuticals?

Ayurvedic supplements are based on traditional Indian medicine and use natural herbs and plant-based ingredients to promote holistic well-being. Unlike nutraceuticals, they focus on balancing the body’s doshas (Vata, Pitta, Kapha) for overall health.

2. What does balance the body’s doshas mean?

In Ayurveda, the body is governed by three energies, or doshas: Vata (movement), Pitta (metabolism), and Kapha (structure). Balancing the doshas means maintaining harmony among these energies to ensure optimal physical, mental, and emotional health. Imbalances can lead to issues like stress, digestion problems, or fatigue. Ayurvedic supplements, along with diet and lifestyle changes, help restore this balance.

3. Are Ayurvedic supplements safe for long-term use?

Yes, Ayurvedic supplements are made from natural ingredients and are generally safe for long-term use. However, it’s always advisable to follow the recommended dosage and consult a healthcare professional if needed.

4.Can I take Ayurvedic supplements with other medications?

While Ayurvedic supplements are natural, they may interact with certain medications. We recommend consulting your doctor before combining them with prescription drugs.

5. How do I know which Ayurvedic supplement is right for me?

Each product is designed to target specific health concerns, such as joint health, digestion, or stress relief. You can refer to the product descriptions or consult our team for personalised recommendations.

6.Are your Ayurvedic products certified and authentic?

Yes, all our Ayurvedic products are made using authentic formulations and are manufactured in certified facilities to ensure quality and safety.

7. Do Ayurvedic supplements have any side effects?

Ayurvedic supplements are generally well-tolerated. However, some individuals may experience mild side effects like stomach upset or allergies. If you notice any adverse reactions, discontinue use and consult a healthcare professional.
DNA Service FAQs

1. How do you collect a DNA sample?

We use a simple and painless saliva collection method. You’ll receive a kit with clear instructions on how to collect your sample and send it back to us.

2. Do I need to visit a lab for DNA testing?

No, our DNA testing kits are designed for at-home use. You can collect your sample in the comfort of your home and mail it back to us using the prepaid shipping label provided.

3. How long does it take to get my DNA test results?

Once we receive your sample, it typically takes 3-4 weeks to process and deliver your personalised report.

4. Is my DNA data secure?

Yes, we prioritize your privacy and security. Your DNA data is encrypted and stored securely, and we do not share it with third parties without your consent.

5. What can I learn from a DNA test?

Our DNA tests provide insights into your nutrition, fitness, metabolism, immune health, skin health, mental well-being, and more. These insights help you make informed decisions about your health and lifestyle.

6.Can I use my DNA test results for medical purposes?

While our tests provide valuable health insights, they are not a substitute for medical diagnosis. For medical concerns, consult a healthcare professional.

1. How long does shipping take?

Orders are typically processed within 48 hours and delivered within 3-7 business days, depending on your location

2. Do you offer international shipping?

We offer international shipping. For more information, please contact us at support@origin108.com

3. What is your return policy?

We do not accept returns; however, damaged or defective products will be replaced free of charge if reported within 48 hours of delivery by emailing support@origin108.com. Please note that DNA testing kits and supplements are non-returnable and non-refundable due to safety and hygiene reasons.

4. How do I initiate a return?

To initiate a return, contact our customer support team at support@origin108.com with your order details. We’ll guide you through the process.

5. When will I receive my refund?

We do not offer refunds. Once we receive and inspect the returned product, a replacement will be initiated within 48 hours for eligible damaged or defective items.

6.What if my product arrives damaged or defective?

If your product is damaged or defective, please contact us within 48 hours of delivery at support@origin108.com with photos of the issue. Once we receive and inspect the damaged or defective product, we will initiate the replacement process.
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